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If you have received your item and would like an exchange, you have at least 30 days to notify us via email. The email address that you will need to use to contact us for an exchange is: firstname.lastname@example.org .
You are required to pay for the return shipping label fee. We will send you an invoice for the postage cost. After payment, a return shipping label will be emailed to you. Please ship out the item at your earliest convenience. Once the item has been delivered to us, we will reimburse you shipping label fee to you and ship you a new item for the desired size or variant.
If you are a customer who resides outside of the US, you will need a PayPal account in order for us to reimburse you the return shipping label fee. You will also need to send a picture of your postage receipt via email to us. Once the item has been delivered to us, we will reimburse the postage costs to you immediately and send a new item for the size or variant you want.